PT Binajasa Sumber Sarana (BSS Recruitment)
Technical Support (Bandung)
Skills
2 months ago
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Important information
Contract type:
Permanent
Location:
Bandung, Bandung City, West Java, Indonesia
Work mode:
Onsite
Published on:
20 August 2026
What they need
📍 Placement: Bandung
Industry: IT Software
Requirements:
Minimal D3/S1 Teknik Informatika, Sistem Informasi, Ilmu Komputer, Teknologi Informasi, atau bidang terkait.
Minimal 1 tahun pengalaman sebagai Technical Support, IT Support, Helpdesk, Application Support, atau posisi sejenis.
Memahami troubleshooting aplikasi/sistem dan mampu menganalisis masalah.
Komunikatif dan mampu menjelaskan hal teknis dengan bahasa yang mudah dipahami merchant.
Responsif, teliti, dan memiliki kemampuan problem solving.
Mampu melakukan follow-up dan eskalasi kendala dengan jelas.
Mampu bekerja sama dengan tim dan memiliki orientasi pada penyelesaian masalah.
Mampu bekerja di bawah tekanan.
Memahami atau pernah menggunakan ticketing system, CRM, atau customer support tools.
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