Information Professionals, Inc.
Technical Support
Skills
18 days ago
Share this opportunity
Share this opportunity to other talents of your network:
✓ Offer them a visibility boost with clients.
✓ Help your contacts find their next job.
Important information
Location:
Makati City, Metro Manila, Philippines
Work mode:
Onsite
Published on:
5 October 2026
What they need
Address: 111 Telepark Valero, Makati City
Schedule: 5 working days - fully onsite / Shifting Schedule
Main Duties and Responsibilities:
- Provide 24/7 Level 1 support, incident triage, troubleshooting, and monitoring for Enterprise customers.
- Manage tickets, escalations, outage coordination, customer updates, and incident resolution with support teams and vendors.
- Identify root causes, recommend improvements, maintain best practices, and help prevent recurring issues.
Qualifications:
- Bachelor's Degree in Information Technology, Computer Science or any related field.
- FRESH GRADUATES ARE WELCOME TO APPLY!
- Knowledgeable in Customer Support, Technical Support, Network Troubleshooting, Desktop Support and Helpdesk Ticketing Support.
- Excellent verbal and written communication skills, with the ability to provide clear customer updates.
Work Location: In person
Other offers great for you!
These companies are also looking for great profiles
Bessand Freelances
Ingénieur Support Applicatif & Cloud N2
460
Freelance
Paris, France
Hybrid
Skills
12 hours ago
Quick apply
Visian
Expert Support Production Cash Management - Cloud
Freelance
Paris, France
Hybrid
Skills
11 hours ago
Quick apply
AlltoTech Group
Consultant support applicatif
Permanent contract
Lyon, France
Hybrid
Skills
10 hours ago
Quick apply
No company information available.