Dexterous DMCC
Technical Support
Skills
15 days ago
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Important information
Contract type:
Permanent
Location:
Dubai - United Arab Emirates
Work mode:
Onsite
Published on:
7 October 2026
What they need
Role Description
We are looking for a Technical Support Representative located in Dubai. The Technical Support Representative will be responsible for providing excellent customer support and ensuring customer satisfaction by addressing and resolving issues.
The day-to-day tasks include troubleshooting, analyzing, and resolving customer inquiries and problems, as well as maintaining detailed records of customer interactions and technical issues. You must be able to assist customers in real-time and provide efficient and effective solutions to their technical problems.
The position will be working on-site – Hours are 1pm–10pm.
Required Skills:
Customer Support and Customer Satisfaction
Technical Support and Troubleshooting skills
Strong Analytical Skills
Excellent communication and interpersonal skills
Ability to work independently and as part of a team
Essential Skills:
Experience in a telecommunications technical support role is a must
We are looking for high-performing candidates who can hit the ground running and require minimal training.
Pay: From AED3,500.00 per month
Work Location: In person
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