Technical Support

About the role

This role involves training and demonstrating the use of DEMO equipment such as DJI and other devices distributed by the company, providing customer support, and maintaining technical expertise in geospatial data collection and processing technologies.

Key responsibilities

• Train and demonstrate the use of DEMO equipment including DJI and other company-distributed devices
• Provide customer support, answer questions, and troubleshoot equipment issues
• Test, maintain, service, and troubleshoot equipment
• Study and regularly update knowledge of equipment and new technologies
• Study theoretical principles, data collection methods, and processing principles to ensure high-quality data output
• Conduct field work as assigned
• Perform other related tasks as assigned

About you

• Understanding and expertise in GNSS receiver operation
• RTK knowledge: understand GCP data collection and drone connection for coordinate correction
• PPK capability: able to use Rinex data for Post-Processing to perform coordinate correction
• Static capability: able to process Rinex data to produce coordinate markers
• LiDAR and Photogrammetry understanding: comprehend theoretical principles, data collection methods, and processing principles to ensure optimal data quality