Technical Support Consultant (Pharma Support)

ENTERSOFTONE - Redefining Business Software in an AI-powered Future ENTERSOFTONE supports 90,000+ businesses with 1,500+ employees across 10 cities in 4 countries. We deliver Cloud, Web, and AI-driven solutions (ERP, CRM, HCM, WMS, e-Invoicing) to help organizations work smarter, grow faster, and leverage AI insights.

We are looking for Technical Support Consultant (Pharma Support) to join our high caliber team.

Your contribution to the success of the team

• Provide expert technical assistance and support to end-users.
• Diagnose and troubleshoot software issues, offering effective and timely solutions to clients.
• Advise and train users on the proper and efficient use of software applications.
• Collect and communicate customer feedback to internal teams to help drive product improvements and innovation.

Your Qualifications & Competencies

• Bachelor’s degree or diploma (IEK) in Computer Science, Information Technology, or a related field.
• Previous experience in a call center or pharmacy customer service environment will be considered a strong plus.
• Knowledge of databases (e.g., Microsoft SQL Server) will be considered a plus.
• Familiarity with software applications is an asset.
• Excellent verbal and written communication skills both Greek and English.
• Strong interpersonal and teamwork skills.
• Excellent problem-solving and analytical abilities.
• Customer-oriented mindset with a strong commitment to delivering high-quality service.

Your Benefits We are growing our team with the vision of having top performers who contribute directly to the growth of the company. As a result, we offer:

💰Competitive remuneration package

❤️Private health insurance plan

🏠Hybrid working model

💯Opportunity to work alongside people who are always eager to mentor

🚍Transportation with company’s bus from central stations

📖 Funded training & development opportunities

🥪Catering food services

Be ONE of Us At ENTERSOFTONE, our purpose is to bridge cutting-edge technology with real business needs, helping organizations grow faster, work smarter, and unlock the full potential of their people. Joining ENTERSOFTONE means becoming part of a fast-growing environment where innovation, collaboration, and continuous growth are part of everyday life. We are driven by passion in everything we do, we build relationships based on trust and transparency, we take ownership with commitment , and we constantly challenge the status quo by breaking new grounds through technology and innovation. Most importantly, we remain people-focused . We invest in talented people, encourage learning and development, and create opportunities for every team member to grow, contribute, and make a real impact. Join our team and experience a culture that empowers you to innovate, take initiative, develop your potential, and shape your own career path within a dynamic and evolving organization. ENTERSOFTONE is an Equal Opportunity Employer. We welcome applications from all individuals regardless of gender, sexual orientation, age, ethnic origin, religion, or any other characteristic protected by applicable laws and regulations. Diversity, inclusion, and respect are fundamental elements of our culture and shape the way we work together.