Technical Support CSR - With or W/o Experienced | Paid Training

Technical Support Representative (Call Center | Davao City)

Full-Time | Davao City | With or Without Experience

START YOUR CAREER WITH US

Looking for your first job or your next career opportunity in technical support? We welcome High School Graduates, Senior High School Graduates, College Level, and College Graduates — whether you're a fresh applicant or an experienced BPO or technical support professional.

No BPO experience? No problem. Paid training is provided from Day 1.Already experienced? Great. Bring your technical skills and grow with us.

COMPENSATION & BENEFITS

• Performance-based incentives
• Paid training from Day 1
• Career growth and promotion opportunities
• Supportive and collaborative work environment
• Government-mandated benefits
• 13th Month Pay

Compensation, incentives, and additional benefits may vary depending on the assigned account, client program, qualifications, and final employment offer.

WHAT YOU'LL DO

• Assist customers through phone, chat, or email
• Troubleshoot software, hardware, internet, and connectivity concerns
• Guide customers through step-by-step technical solutions
• Resolve technical and service-related issues efficiently
• Document troubleshooting steps and resolutions accurately
• Escalate complex concerns to the appropriate support team
• Meet quality, productivity, and customer satisfaction standards

QUALIFICATIONS

• High School Graduate or abovecrm s
• With or without BPO/technical support experience
• Good English communication skills
• Basic computer skills and technical aptitude
• Strong analytical, troubleshooting, and problem-solving skills
• Customer-focused and willing to learn
• Willing to work onsite in Davao City
• Willing to work on shifting schedules, including weekends and holidays

Fresh graduates and first-time job seekers are welcome to apply. Experienced BPO, customer service, and technical support professionals are highly encouraged to apply as well.

WHY JOIN US?

Whether you're starting your first job, building your technical skills, changing careers, or continuing your BPO journey, there's an opportunity for you.

We provide paid training, coaching, and career development to help you strengthen your technical support and customer service skills.

Your experience matters. Your technical potential matters too.

WORK SETUP

Location: Davao City
Work Arrangement: Onsite
Employment: Full-Time
Schedule: Shifting
Training: Paid training from Day 1
Experience: With or without experience

APPLY TODAY

Your next career opportunity could start here.

Whether you're a High School Graduate looking for your first job, a fresh graduate interested in technology, or an experienced BPO or technical support professional looking for your next opportunity, you're welcome to apply.

With or without experience, we give you the opportunity to learn, grow, and build a rewarding career in technical support.

Apply now and take the next step toward your career with Caldwell Communications.

Pay: Php19,000.00 - Php30,000.00 per month

Benefits:

• Health insurance
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Work Location: In person