Technical Support Engineer (24/7 shift rotation/Perm)

Exciting Role for you

• Provide remote and on-site troubleshooting support for customers’ network infrastructure
• Provide implementation support of network service requests
• Develop technical skills and product knowledge to deliver technical service
• Provide first-tier remote support to clients
• Prepare regular status update and report on the assigned tasks
• Work on 7x24 shift duty

Requirement:

• Diploma or above in IT or related disciplines
• Min. 2 years of experience as 24/7 technical support engineer
• Holder of Cisco CCNA is preferred, CCNP or other related professional certification is an advantage
• Good command in both written and spoken Cantonese and English
• Candidate with less experience will be considered as Assistant Engineer

Rewards

You will be working with a high-performing energetic team with great career progression.

Action Now

To apply for this position, please simply click on the “APPLY” button. If you are not contacted by our consultants within 2 weeks, please consider your application unsuccessful. All applications will be treated in strict confidence, and used for recruitment purposes only in accordance with PERSOL Hong Kong Limited’s Privacy Notice.

PERSOL Hong Kong Limited: Employment Agency License No. 80860