Technical Support Engineer

Job Responsibilities:

1.     System Design & Technical Support

• Assist in system sizing for solar mounting and inverter solutions.
• Design and endorse electrical single-line diagrams (SLDs) for solar PV systems.
• Perform load flow calculations, fault level analysis, and cable sizing.
• Provide technical data and guidance to customers as needed.
• Support troubleshooting of inverter alarms and system issues.

2.     Site Inspection & Commissioning Support

• Conduct site visits as required.
• Inspect solar mounting installations for quality and compliance.
• Perform electrical testing (voltage checks, insulation tests, etc.).
• Diagnose and troubleshoot inverter, battery, or system issues on-site.
• Provide installation briefings to customers.
• Prepare detailed site inspection reports.

3.     QC / Product Support

• Perform incoming product inspections and verify specifications against datasheets.
• Support technical issue investigations and coordinate with stakeholders (customers, designers, installers).

4.     Documentation & Reporting

• Assist in testing & commissioning activities; prepare as-built drawings and reports.
• Maintain technical issue logs.
• Support preparation of technical submission documents.

5.     Ad-hoc Tasks

• Perform other tasks or assignments as requested by management.ent.

Job Requirement:

• Bachelor's Degree in Electrical & Electronic Engineering or a related discipline.

• Experience with solar PV systems is preferred (training will be provided).

• Valid ST PW4 License, with GCPV Chargeman or Wireman certification highly preferred and given priority.

• Proficiency in CAD/3D modeling software (AutoCAD, SolidWorks, or equivalent).

• Familiarity with:

• TNB Interconnection Guidelines

• ST & SEDA licensing process

• Testing & commissioning protocols

• Strong written and verbal communication skills in English.

• Ability to read and interpret electrical diagrams and technical manuals, or willingness to learn.

• Good interpersonal skills for collaborating with customers, installers, and partners.

• Strong analytical and problem-solving skills; able to meet tight project deadlines.

• Willingness to travel for on-site service and support visits.

• Prior experience in technical support, commissioning, or maintenance of solar inverters, battery systems, or similar equipment is an advantage.