H
Highradius
Technical Support Engineer
Skills
SQL QueriesJavaOracle
2 months ago
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Important information
Contract type:
Permanent
Location:
Hyderabad, Telangana, India
Work mode:
Onsite
Published on:
2 September 2026
What they need
Roles and Responsibilities :
- Provide technical support to customers via phone, email, or chat for issues related to software products.
- Troubleshoot and resolve complex technical problems using SQL queries and Java programming language.
- Collaborate with cross-functional teams to identify root causes of issues and implement solutions.
- Document customer interactions and resolutions in a clear and concise manner.
Job Requirements :
- 3-5 years of experience in L2/L3 product support role.
- Strong understanding of SQL querying languages (e.g., Oracle) and ability to write efficient queries.
- Proficiency in Java programming language with knowledge of its application in troubleshooting purposes.
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