Technical Support Engineer 技术支援工程师

Responsibilities:

• Support of company agency product.
• Assess customer needs, explain and demonstrate the product performance to customer
• Provide technical support to customer
• Develop new products and enhancing knowledge of user technical feedbacks and adherence to new product technical knowledge.
• Work closely with teams to create product requirements documentation according to business initiatives that will bring new product functionalities
• Maintain and build professional relationships with customers
• To undertake and all other duties and responsibilities as instructed by the immediate superior/ Manager.

Requirement:

• Possess at least Certificate in Engineering (Electrical/Electronic/Industrial/Mechanical/Mechatronic/Electromechanical) or equivalent.
• Language(s): English, Bahasa Malaysia, Mandarin
• We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.
• Fresh graduates are encouraged to apply, training will be provided.
• Experience in automation production is added advantage