Technical Support Engineer

Edith Cowan University (ECU) Sri Lanka is the first Australian university to establish a direct campus in Sri Lanka, offering students the opportunity to experience an authentic Australian education. We deliver pathway and bachelor’s programs that reflect the same academic excellence, teaching quality, and student-focused approach as ECU Australia.

As a Technical Support Engineer , you will join the Academic Team and contribute to the strategic growth and visibility of ECU Sri Lanka.

Job Description

• Co-ordinates the preparation, organisation and distribution of equipment and materials to laboratories and other classes. Sets up, pre-runs, services and dismantles experiments.

• Maintains accurate records of individual laboratory requirements for each unit and assists academic staff with experimental designs and equipment to enable laboratories and other classes to be performed efficiently and effectively.

• Ensures teaching and research opportunities are maximized and resources are appropriately handled to avoid damage and Occupational Safety and Health (OSH) incidents, e.g. by:

  • Advising and assisting with the demonstration of equipment and procedures for undergraduate and postgraduate teaching.
  • Lead the risk assessment for the activities to be carried out related to teaching and research
  • Lead the process of approving new equipment design, manufacture and modification

• Maximizes teaching, learning and research opportunities and optimizes use of valuable resources by:

  • Ensuring manuals for the equipment are current, ensuring safety, security and availability of all equipment and laboratories;
  • Maintaining assets register;
  • Co-ordinating the loan of equipment;
  • Ensuring consumables are ordered and stock supplies maintained at an appropriate level.

• Develops and maintain productive relationships with relevant engineering organizations and suppliers. Attend further training to develop skills and keep abreast of technological advances. Establish effective service agreements through cost analysis comparisons.

• Maintains compliance with relevant legislation and University policies and procedures, including equity and health & safety and exhibit good practice in relation to same.

• Assists in planning, preparation and support of special purpose events including workshops, assessment activities, commercial activities, community engagement activities, Open Day and professional development workshops.

• Employees are required to participate in all ECU, team, and individual planning activities; comply with ECU SL policies and practices in all aspects of their work and conduct and ensure the safety and wellbeing of themselves and others by complying with relevant requirements.

Qualifications

Essential:

• A Bachelor level qualification and expertise gained from a combination of experience, training or professional accreditation. Ideally from an Electrical or Mechatronics background

• Experience: Relevant experience in providing laboratory technical support, ideally in a technical environment.

• Customer Focus

• Workplace efficiency and effectiveness

• Presenting and Communicating Information

• Problem Solving and Decision Making

• Special requirements: Due to the nature of the role, some weekend and evening work is required throughout the year and therefore flexibility is required.

• Successful work experience in a multi-cultural environment

Additional Information

Our main campus location in Colombo, Sri Lanka is conveniently situated between the CBD and the parliament area, close to restaurants, lunch places and shopping. Located in one multifunctional building, the campus features purpose-built biomedical, engineering and computer labs, a digital hub, large modern library, modern classrooms, student collaboration spaces and a coffee lounge.

How to Apply

Applicants are assessed upon receipt, so you are encouraged to apply now with your interest in the role.

All applicants must have full working rights for Sri Lanka to be considered.

Edith Cowan University Sri Lanka staff are employed by Australian College of Business and Technology Pvt Ltd, as part of the Navitas Group. Navitas is a global leading provider of educational services and learning solutions.

To view other opportunities, please visit navitas.com/careers