Technical Support Engineer

Roles and Responsibility

• Handle customer inquiries and resolve issues professionally.
• Provide exceptional customer service and ensure satisfaction.
• Work effectively in a team to achieve common goals.
• Maintain accurate records and reports of interactions.
• Stay updated with product knowledge and industry trends.
• Participate in training programs to enhance skills and performance.

Job Requirements

• Excellent communication and interpersonal skills.
• Ability to work in a dynamic and changing environment.
• Strong problem-solving and analytical skills.
• Proficient in using computer applications and software.
• Ability to adapt to new processes and procedures.
• Strong attention to detail and organizational skills.
• Undergraduate degree required.
• SVAR 30, 20 WPM 85% Accuracy is preferred.

Additional Info

If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.