Technical Support Engineer

About Your New Employer

• Join a well-established organisation operating in the commercial building services and technology sector.
• Work with a range of energy-efficient heating, cooling and ventilation solutions for commercial customers.
• Receive structured training and support from experienced technical specialists in a collaborative, learning-focused environment.

About Your New Job

As a Technical Support Engineer, you will support customers, consulting engineers, installers and the sales team by helping to identify suitable technical solutions for commercial building projects.

Your responsibilities will include:

• Providing technical support to customers, installers and consulting engineers.
• Assisting the sales team with equipment selections, system designs, load estimates, quotations and technical queries.
• Reviewing project requirements, specifications, schedules and MEP drawings.
• Preparing equipment and installation specifications to ensure project requirements are fully covered.
• Providing guidance on energy efficiency, regulatory compliance, relevant industry standards and carbon reduction.
• Using tools such as Excel, AutoCAD and internal design and quotation systems.
• Developing technical knowledge across commercial heating, cooling, ventilation and associated building services equipment.
• Maintaining records of project enquiries to support reporting and demand forecasting.
• Supporting the after-sales team with commissioning, service visits and spare parts enquiries.

What Skills You Need

• A third-level qualification in engineering, construction, building services, design, sustainability or a related discipline or a strong interest and understanding of one of these areas.
• Ideally, at least one year of experience in a technical, engineering, construction or building services environment. Graduates and applicants with the right attitude and willingness to learn will also be considered.
• The ability to understand technical data, specifications, schedules and MEP drawings.
• Strong communication, organisation and problem-solving skills.
• Good knowledge of Microsoft Office, particularly Excel.
• A customer-focused approach and the ability to work effectively as part of a team.
• Experience with CRM or business management platforms would be an advantage.

What's on Offer

• Competitive salary and benefits package.
• Comprehensive training and ongoing technical development.
• The opportunity to build a long-term career in a growing, technology-focused industry.
• Support and mentoring from experienced technical professionals.
• A collaborative workplace with a strong focus on continuous learning.

What's Next

Apply now to take the next step in your technical career. Contact me at [email protected] or 01 474 4627.