Technical Support Engineer

About Koh Young SE Asia Pte. Ltd.:

Koh Young SE Asia Pte. Ltd. is a regional office of Koh Young Technology Inc. in South Korea, a leading 3D measurement-based inspection equipment and solutions provider. We perform an essential role for quality control and process optimization in the production fields of diversified industries including smart devices, automotive electronics, telecommunications, military, health care industry, and semiconductors. (www.kohyoung.com)

Job Description:

• Perform machine installation, commissioning, evaluation, and routine maintenance for customers
• Provide troubleshooting support and application advice to customers and agents to ensure optimal machine performance.
• Maximize the utilization of Koh Young machines at customer sites through effective service and issue resolution.
• Conduct training sessions for customers and agents to enhance operational knowledge and efficiency.
• Collaborate with and manage distributors to maintain excellent customer service and support standards.

Qualification:

• Candidate must possess at least an Advanced/Higher/Graduate Diploma in Engineering (Computer/Telecommunication), Engineering (Electronics/Mechatronics/Electromechanics), or equivalent.
• 1-3 years of SMT experience preferred. Experience in AOI and SPI machines is an advantage.
• Good command of English (both written and spoken) is required.
• Must have own transportation.
• Willing to travel (Domestic and Overseas).
• Meticulous, independent, and eager to learn, with the ability to manage and execute assigned tasks effectively.
• Strong interpersonal and communication skills.
• Comprehensive training and mentorship will be provided to all new hires, with opportunities for growth, including overseas customer support for those demonstrating strong potential.

For interested candidates, please submit your latest CV in English with the following information:

1. Current Salary

2. Expected Salary

3. Notice Period (if applicable)