Technical Support Engineer - Design

Key Responsibilities:

Unitary System Design:

• Design HVAC unitary systems (e.g. packaged air conditioners, VRV, split system) for residential and light commercial applications.
• Perform load calculations and size HVAC units according to customer requirements, ensuring optimal performance for specific environments.
• Optimize refrigeration cycles, airflow, and heat transfer for efficiency and cost-effectiveness

Client Consultation & Design Discussions:

• Act as a technical support for clients, engaging in detailed discussions on DAIKIN HVAC designs and proposals.
• Present design concepts, technical details, and system benefits to clients to ensure a clear understanding of the project’s objectives and requirements.
• Provide guidance on system selection to meet the client's needs.

Proposal of Daikin Centralized Controls:

• Propose Daikin’s centralized control systems for small to larger projects, explaining how these systems can manage and optimize multiple units efficiently.
• Work with clients to demonstrate the benefits of integrating Daikin’s centralized controls, such as improving energy efficiency, enabling zone control, and providing advanced monitoring and diagnostics.
• Customize control solutions to match specific building automation or facility management systems, offering tailored solutions to complex multi-zone environments.

Daikin Product Presentations:

• Prepare and deliver comprehensive product presentations to clients, focusing on the features, advantages, and energy-saving potential of Daikin’s HVAC products, including VRV, split systems, and unitary products.
• Showcase how Daikin systems stand out in terms of energy efficiency, sustainability, and advanced technology compared to competitors.
• Address client queries and provide detailed information on system capabilities and integration options.

Software Training & Support:

• Provide training for clients and partners on Daikin design and simulation software, including tools for load calculations, system design, and performance optimization (e.g., Daikin VRV Xpress, DK BIM).
• Offer hands-on training sessions and support to help customers and installers use the software effectively for system design and performance analysis.
• Stay updated on the latest Daikin software features and ensure clients are informed about new tools or updates.

Required Skills & Qualifications:

• Education: Bachelor’s degree in Mechanical Engineering
• Registered Mechanical Engineer
• Experience: Preferably with 0 to 2 years of experience in HVAC design, with a focus on unitary systems.
• Strong experience with client presentations and proposal development.
• Technical Skills: Proficiency in CAD software (e.g., AutoCAD, Revit) and HVAC-specific design tools.
• Soft Skills Strong presentation and communication skills, especially in technical discussions with clients.
• Ability to conduct effective training sessions for diverse audiences.

Additional Requirements:

• Willingness to travel to client sites for presentations, training, and support.
• Knowledge of how to drive

Job Type: Full-time

Experience:

• Technical Support: 1 year (Preferred)
• HVAC Design: 1 year (Preferred)

Work Location: In person