Technical Support Engineer Eastern Europe

Your future job As a leading player in insulation solutions, Unilin Insulation is the partner of choice for professionals in the construction industry. With innovative and sustainable solutions for roofs, floors, and walls, we contribute to the development of energy-efficient buildings for the future. As we are growing our presence in Eastern Europe and building a greenfield PIR insulation production facility in Leśnica, we are looking for a Technical Support Engineer to help accelerate our growth.

As a Technical Support Engineer for Eastern Europe located in Poland, you play a key role in accelerating market access and ensuring the compliant and correct use of Unilin Insulation products across the region. You combine technical expertise with a pragmatic and solution-oriented mindset to support sales, manage certifications, and guide customers in complex applications. By doing so, you directly contribute to building sustainable growth in Eastern Europe.

You will be responsible for the following:

• Staying ahead of the curve by ensuring we have the right certification, testing and documentation in line with the specific market needs. You follow regulatory evolutions in our field and anticipate, identify and follow up with changes enabling us to meet local demand and legislation.
• Act as a true partner to sales by combining technical depth with commercial mindset. Together, you unlock project opportunities, strengthen customer relationships and contribute to our growth.
• Make a real difference for our customers by taking ownership of technical challenges and complaints. Whether remotely or on-site, you ensure solutions that reinforce confidence in our products and our brand.
• Be the voice of the market by identifying trends, needs and opportunities. You actively feed insights back to our central R&D and sales teams, helping shape the innovations of tomorrow.

Who are you?

• You possess a master’s degree in construction engineering or equivalent through experience
• You have experience within our industry, preferably with PIR product, and have built up a professional network
• You have excellent interpersonal and communicative skills that allow you to build up qualitative internal and external relationships
• You are able to take ownership and have the drive to be part of a new organization which is being set-up in Poland
• You work in a structured way, can analyze information, think in a solution-oriented way and take action.
• You are able to work in an international environment across different teams (technical service, sales, R&D, etc)
• You are digitally skilled
• You are fluent in Polish and English. Other languages are considered a plus.

What can you expect? Unilin is a fast-growing, profitable and bustling group that is active internationally. Innovation is our driving force. Investing in people, technology and sustainable entrepreneurship is characteristic of our culture.

Unilin thrives thanks to a team of colleagues that pride themselves on professionalism and entrepreneurship.

In exchange for your expertise, creativity and dynamism, Unilin offers an attractive salary supplemented with fringe benefits, career opportunities, challenges abroad and a wide range of training options.

Who are we? Unilin is a worldwide leader in interior design and construction materials. Our floors, (decorative) panels, insulation solutions and technologies can be found in the homes and workplaces of millions of people and public spaces around the world.

Our team of 8600 passionate employees across 105 locations in multiple countries aims to improve people's quality of life by launching new innovations and constantly pushing boundaries. Our commitment to excellence and extensive know-how enable us to make beautiful, sustainable products of the highest quality. And our efforts are rewarded: together we realised a €3.1 billion turnover in 2022. We are also proud to be a part of Mohawk Industries, the global market leader in flooring with a $11.6 billion turnover and 41,000 employees.