Technical Support Engineer - Electrical Engineering

Technical Support Engineer - Electrical Engineering

About Us

We are a wholesale distributor of electrical and instrumentation components. Our commitment to quality and customer satisfaction sets us apart in the industry.

Position Overview

We are seeking a talented and driven technical support engineer to join our team. You will play a key role in supporting our sales initiatives and providing exceptional technical support to our customers. Experience in the oil and gas industry is a plus, but we value a diverse skill set and a proactive approach to customer engagement.

Key Responsibilities

• Provide expert technical support and sales assistance for our electrical and instrumentation products.
• Collaborate with the sales team to resolve complex technical inquiries and ensure customer satisfaction.
• Develop and maintain strong customer relationships, delivering exceptional service and support.
• Prepare quotations and technical support documentation for customer review and approval.
• Communicate effectively with engineers on a technical level.
• Review customer requirements and recommend appropriate materials based on specifications.
• Compare specifications across various brands and product lines.
• Support and conduct Factory Acceptance Tests (FAT) to ensure compliance with technical specifications and customer requirements.
• Participate in commissioning work abroad as needed (If request), ensuring proper installation, testing, and functionality of equipment in field operations.
• Assist in equipment selection, ensuring optimal product compatibility with customer needs and technical requirements.
• Provide technical support for equipment design to meet industry standards and project specifications.

Qualifications

• Bachelor's degree in Electrical Engineer. (Familiarity with the Oil & Gas Sector, data center a Plus)
• Minimum 3 years of experience in sales or technical support, with a strong preference for a technical/engineering background.
• Strong foundation in electrical engineering principles with a proven ability to apply them practically.
• Excellent interpersonal skills with the ability to engage a technical audience.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Fluent in Thai and English language

Benefits

• Social Security
• Opportunities for professional growth and development
• Collaborative and supportive work environment
• Health Insurance

Apply Now

To apply for this position, please submit your resume and a cover letter detailing your experience and qualifications to [email protected]. We look forward to learning how you can contribute to our team's success!