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Nest Education
Technical Support Engineer - Freelancer
2 years ago
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Important information
Contract type:
Permanent
Location:
Varanasi, Uttar Pradesh, India
Work mode:
Onsite
Published on:
14 October 2026
What they need
InOpen Technologies is looking for Technical Support Engineer - Freelancer to join our dynamic team and embark on a rewarding career journey
- Provide remote technical support to customers, resolving software and hardware issues.
- Diagnose and troubleshoot technical problems, guiding customers through step-by-step solutions.
- Document and track support requests, ensuring timely and effective resolution.
- Collaborate with internal teams to escalate and resolve complex technical issues.
- Stay updated with the latest product developments and technical support best practices.
- Assist in the creation and maintenance of technical support documentation and FAQs.
- Deliver exceptional customer service, maintaining a high level of professionalism in all interactions.
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