Technical Support Engineer in Hungary

About BYD Our Purpose is to build a zero-emission future that reconnects humanity with nature. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team.

BYD is a leading, high-tech multinational, based in Shenzhen, China. Operates in four core fields of IT, automotive, new energy, and rail transit and employs over 300,000 people worldwide. As a global pioneer in New Energy Solutions BYD is dedicated to building a zero-emission ecosystem.

BYD Europe BV located in Schiedam, Netherlands is the marketing and sales HQ of BYD Co., Ltd based in Shenzhen, China. BYD Europe BV offers a full line of BYD electric vehicles, including all-electric cars, all-electric buses, and all-electric forklift trucks.

As Technical Support Engineer you will:

• Responsible for the regional technical support in Hungary, respond and provide technical solutions quickly through service portal, remote diagnostics and onsite support.
• Regional regular visit, organize meeting, workshop and other activities with regional partners and headquarter to continuously improve regional technical capability.
• Organize and carry out onsite technical training for new product launch, level training program and on-the-job training program in accordance with relevant stakeholders.
• Collect and report information for typical fault tendency, latest and critical fault, and promote instant solution of quality problems.
• Development and release the technical notice, typical technical repair cases.
• Regional special event management, timely onsite support with quick solutions, technical research and analysis according to stakeholder’s instructions.
• Instant respond for special event management.
• Other works assigned from line manager.

Skills, Qualifications, and Experience Required:

• Minimum Bac + 2 in technical degree
• 5+ years of experience in a similar technical role.
• Advanced proficiency in English; proficiency in Hungarian is essential.
• Chinese will be an addes advantage.
• Excellent communication, collaboration, and problem-solving skills.
• Ability to analyze large datasets and pay attention to detail.

We Offer:

• Competitive remuneration based on performance and experience.
• Opportunities for department and company-wide team building events.
• A chance to contribute to the transition towards zero-emission transportation and the decarbonization of the economy.

Location: Hungary- Budapest

Type of Employment: Full-time