Technical Support Engineer - Junior [ Industrial Automation ]

Technical Support Engineer - Junior
Industrial Automation Industry
5 days (Monday - Friday)
Location: Lavender
Basic Salary: $2800 - $3200

Responsibilities:

• Provide technical support to customers and sales representatives on product functions, specifications, and applications.
• Troubleshoot customer issues via phone, email, and on-site visits to identify and resolve technical problems.
• Conduct product testing and application trials to ensure products meet customer requirements.
• Assist with on-site product setup, system configuration, adjustments, and fine-tuning.
• Provide post-sales technical support and application training to customers.
• Prepare and update technical manuals, training materials, and product documentation.
• Support sales representatives with product demonstrations and technical presentations when required.
• Identify opportunities to improve work processes and operational efficiency while adhering to company policies and procedures.

Requirements:

• Willing to learn; training will be provided.
• Good analytical, troubleshooting, and problem-solving skills.
• Basic knowledge of logic control, communication protocols, and HMI programming is an advantage.

Click on the Apply Button and we will be reaching out to you.

Randy Lee R1878689 | One Vogue Pte Ltd 19C9629