D
Digital Data Automation Pvt Ltd
Technical Support Engineer (L2)
Skills
Linux
1 month ago
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Important information
Contract type:
Permanent
Location:
Maharashtra, India
Work mode:
Onsite
Published on:
7 September 2026
What they need
Key Responsibilities
- Troubleshooting: Diagnose and resolve software, hardware, and network connectivity faults.
- Customer Communication: Assist clients via phone, email, chat, or remote desktop tools.
- Issue Escalation: Forward unresolved or advanced bugs to senior specialized tier teams.
- System Maintenance: Install applications, configure operating systems, and perform routine updates.
- Documentation: Record troubleshooting steps, maintain support tickets,
- Education: Bachelor’s degree, IT Hardware
- Technical Skills: Proficiency in Windows/Linux/macOS, networking protocols (TCP/IP, DNS), and remote desktop software.
- Soft Skills: Strong problem-solving abilities, patience, and clear verbal and written communication.
Pay: ₹240,000.00 - ₹360,000.00 per year
Benefits:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Work Location: In person
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