Technical Support Engineer / MNC / Semicon / AWS + VB / Process Engineer

Major Responsibilities:**

• Provide technical support to the assigned Customers.
• This includes driving resolution of Customer technical issues, coordination with internal stakeholders to timely fulfil new Customer requirements and work on Customer data enquires.
• Establish a communication link and build the relationship with customers to understand their current and future technical requirements.
• Interpret new specification requirements from Customers and establish the optimal qualification and production route.
• Collaborate with global teams to develop strategies and QIP to fulfil customer needs.
• Represent company for Customer meetings including shaping external Customer presentations delivering the information, solutions effectively and following up to address Customer's needs and concerns.
• Communicate improvement projects and process changes to Customer and coordinate for Customer qualification

Job Requirements:

• Bachelor’s or master’s degree in science or engineering.
• Proactive and strong customer focus
• Technical knowledge in material science and with Customer facing experience will be an added advantage

HOW TO APPLY:

Interested applicants, please click on “Apply Now”. We regret only shortlisted candidates will be notified.

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EA License No: 19C9950

EA Personnel: Vivian Chung Fhui Tiin

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