Technical Support Engineer - PCB Design Engineer

Designation : Technical Support Engineer - Quotation

Shift : 6pm - 3am, 5 Days

Role & responsibilities

Must have - CAM350, Gerber, PCB Documentation, IPC Standard, PPAP,COC, Quotation

• Review, audit, and summarize customer specification.
• Technical assessment, auditing, and summarizing of technical information necessary for a quotation
• Provide pre and post sales technical support to internal customers
• Provide on time and accurate responses on email inquiries
• Global coordination and assistance on issue resolution and support request through effective communication with various departments (factory, sales & purchasing)
• Artwork review, comparison, and basic Gerber file modification as needed
• Design for manufacturability review
• Provide support in reviewing shipping documents such as PPAP, CoC and
• inspection reports, ensure correct information is sent to the customer
• Responsible for additional tasks as assigned by reporting manager

Preferred candidate profile

• Minimum 4 years of product engineering or quotation experiences in PCB

manufacturing industry

• PCB pricing knowledge
• Sound knowledge of PCB manufacturing
• Experience on UCAM, Cam 350, View mate and/or Genesis
• Excellent negotiation skills
• Fluent in written and oral English
• Self-motivated, can work under limited supervision
• Good communication skills
• Willing to take responsibility and work under pressure
• With at least one year of PCB CAM experience.
• Proficient in MS Office Application