Technical Support Engineer – Power Distribution & Energy Solutions

We are looking for a Technical Support Engineer – Power Distribution & Energy Solutions to join our team and contribute to the success of our Electrical Infrastructure business. As a member of the technical team, you will provide expert support for power distribution and electrical infrastructure solutions, working closely with customers, consultants, distributors, panel builders, contractors, and internal sales teams. You will play a key role in supporting project development, identifying optimal technical solutions, and ensuring successful implementation of Legrand's electrical infrastructure portfolio, including low-voltage power distribution systems, busbars, transformers, UPS solutions, and industrial electrical products. In addition, you will support product presentations, technical training activities, customer visits, and project discussions while maintaining a high level of technical expertise and market knowledge.

This position is intended for professionals with a background in electrical engineering, power distribution, electrical infrastructure, or industrial electrical systems.

Responsibilities

• Provide technical support for low-voltage power distribution and electrical infrastructure solutions.
• Support the sales team during customer meetings, site visits, technical presentations, and project reviews.
• Assist customers, consultants, contractors, panel builders, and distributors with technical inquiries and product selection.
• Review technical specifications, electrical drawings, and single-line diagrams.
• Recommend appropriate solutions based on project requirements and customer needs.
• Support project execution, commissioning activities, and technical issue resolution.
• Deliver technical presentations, workshops, and product training sessions.
• Prepare and maintain technical documentation, technical databases, product literature, and product samples.
• Provide application support for: Low Voltage Power Distribution Systems Busbar Systems Transformers UPS Solutions Industrial Electrical Products Terminal Blocks Cable Management Solutions for Industrial Applications
• Support the introduction of new products and solutions to the local market.
• Stay up to date with relevant electrical standards, regulations, and industry trends.

Qualifications Education

• Bachelor's degree in Electrical Engineering, Power Engineering, Electrotechnics, or a related technical discipline.

Experience

• Minimum 3 years of professional experience within the electrical industry.
• Experience in one or more of the following areas: Low Voltage Power Distribution Electrical Power Systems Switchboards and Distribution Panels Industrial Electrical Installations Power Quality Transformers UPS Systems Busbar Systems Industrial Electrical Products

Technical Knowledge

• Good understanding of electrical power distribution principles.
• Ability to read and interpret electrical drawings and single-line diagrams.
• Knowledge of low-voltage electrical systems and protection concepts.
• Familiarity with industrial electrical infrastructure and power distribution equipment.
• Strong troubleshooting and analytical problem-solving skills.

Languages

• Serbian – fluent
• English – professional working proficiency