Technical Support Engineer - Prague

About Us KEYENCE is a multinational Japanese company specialized in high technology products such as sensors, microscopes, laser markers and vision measurement systems. We are a global leader in automation industry responsible for delivering high-precision and innovative products to companies worldwide. We have been ranked on Forbes 100 list as one of the ‘Most Innovative Companies’ 8 years in a row. Join us! Position Summary As a Technical Support Engineer , you will become a key technical expert in products belonging to several of our product lines. You will work in close partnership with our Sales Engineers, providing support and expertise on the usage of our products. The team you join plays a pivotal role not only in problem-solving, but also in bringing new products and updates to market and being an internal technical trainer for your colleagues.

What will be your responsibilities?

• Supporting KEYENCE Sales Engineers regarding product specifications, product capabilities or troubleshooting. The support will be done via email, phone, face-to-face or video.
• Performing technical training for colleagues and clients.
• Creating supporting and training material for Sales Engineers and Clients.
• Actively contribute to new product launches by preparing training content, sharing technical knowledge, and conducting on-site training sessions as part of our go-to-market strategy.

What do we require?

• Minimum Bachelor’s degree in an engineering-related field is preferred
• Business proficiency in English and fluency in Czech
• Driving license is required
• Willingness to travel for customer visits
• Good problem solving and communication skills
• Strong desire to learn and grow within a high-tech environment

What do we offer?

• Competitive Salary and bonus system
• Extensive product training
• Clear career path and “promoting from within” culture
• International environment, open communication and continuous learning

Forbes The World's Most Innovative Companies TOP100 2011-2018

Top100 for 8 consecutive years since its inception

Boston Consulting Group's Value Creators Rankings Top 50 2014-2022 #49 in 2022

Top 50 for 9 consecutive years

KEYENCE - KEY of SCI ENCE Interested or do you have questions? Apply on the website with an English CV or e-mail us at: [email protected]