Technical Support Engineer (Solar Energy)

About the role

We're looking for a dedicated and skilled Technical Support Engineer to join our dynamic team. This isn't your typical field-based engineering role. Instead, you'll be working in our well-equipped office, collaborating with co-engineers, providing crucial support and solutions to our clients.

Key responsibilities

• Provide expert technical support as the go-to person for clients, helping them troubleshoot and resolve issues with solar inverter and/or battery
• Work closely with equally dynamic engineers to collaborate and provide comprehensive, technical solutions for clients and stakeholders
• Stay ahead of the curve by continuously learning about latest technologies and developing creative solutions for complex problems

About you

• Bachelor's degree in Electrical Engineering, Electronics & Communication Engineering or related field
• Strong problem-solving skills and a knack for explaining complex technical information clearly
• Excellent communication skills, both written and verbal
• A passion for technology and a desire to help others
• Previous experience in a technical support role is a plus, but not required

Benefits

• Work-life balance with consistent, office-based schedule without demands of unpredictable field work
• Climate-controlled, professional setting
• Career growth with opportunities for professional development and advancement
• Competitive salary and benefits package
• Relocation support provided for candidates from outside Olongapo City