Technical Support Engineer (Telecommunication / PABX / VoIP) #10243

Technical Support Engineer (Telecommunication / PABX / VoIP) #10243

Industry/ Organization Type
IT Communications Service Provider

Position Title
Technical Support Engineer

Working Location
Central (Nearest MRT: Mattar)

Working Hours
5 Days; Monday to Friday (9am – 6pm)

Salary Package
Basic Salary + Transport Claim + Variable Bonus

Duration
Permanent

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📝 Key Responsibilities

• Configure and set up voice and network equipment, including VoIP/Cloud PABX systems, network switches, and related peripherals.
• Deploy, configure, and implement PABX solutions.
• Deliver helpdesk, remote, and onsite technical support, including troubleshooting and resolving customer system issues.
• Review and verify System Design Documents to ensure proposed solutions meet customer requirements and specifications.
• Establish and maintain positive customer relationships through responsive communication and a proactive service-oriented approach.
• Stay updated on product developments, technologies, and industry trends to continuously enhance technical and product knowledge.

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✅ Requirements

• Minimum ITE qualification in a related field.
• At least 1 year of relevant working experience.
• Good understanding of IT infrastructure, communication systems, and PABX solutions.
• Experience in Voice/Data project deployment and management, VoIP telecommunications support, network switch configuration, and LAN/VoIP troubleshooting is preferred.
• Knowledge of Alcatel, Mitel, or Yeastar PABX systems will be an added advantage.

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📌 Kindly apply through ANY of the following methods

• Submit your application by clicking the APPLY button;
• Email your resume to J‌o‌b‌@‌a‌n‌r‌a‌d‌u‌s‌.‌c‌o‌m‌.‌s‌g‌. Please indicate #10243 on the email subject.

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🔒 Application Policy

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

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