Digitayal Consultancy
Technical Support Engineer - US Market
Skills
1 month ago
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Important information
Contract type:
Permanent
Salary:
₹700,000 – ₹750,000 / year
Location:
Ahmedabad, Gujarat, India
Work mode:
Onsite
Published on:
25 September 2026
What they need
Were Hiring | Technical Support Engineer - US Market
Location: Ahmedabad (WFH but twice a week in office)
Experience: 3 to 4 Years
Employment Type: Full-Time
Support Region: US Clients
We are seeking a technically skilled professional with strong IOT and Hardware troubleshooting abilities and excellent English communication skills to support international customers.
Key Responsibilities:
- Troubleshoot software, application, connectivity, and device-related issues.
- Provide remote technical support to US clients.
- Work with Linux and Android environments.
- Perform log analysis, debugging, and system monitoring.
- Collaborate with QA, Product, and Engineering teams.
- Maintain technical documentation and support processes.
Requirements:
- 3 to 4 years of experience in Technical or Application Support.
- Hands-on experience with Linux and Android.
- Knowledge of networking and troubleshooting.
- Strong spoken and written English communication skills.
- Experience supporting international customers is preferred.
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