Technical Support Engineer with Finnish

🚀 We're Hiring: Technical Support Engineer – Finnish & English (Fully Remote)

Are you fluent in Finnish and English and passionate about technology and helping people? Join our international team as a Technical Support Engineer and take the next step in your career while enjoying the flexibility of working remotely!

📍 Location: Fully Remote

🕒 Schedule: Full-Time, Monday to Friday

🔹 Key Responsibilities:

• Handle inbound and outbound customer calls in Finnish and English;
• Provide professional assistance via phone and email;
• Troubleshoot technical issues and guide customers toward effective solutions;
• Assist customers with technical inquiries and product-related questions;
• Accurately document customer interactions and technical cases;
• Deliver a positive customer experience through friendly and efficient support;
• Follow internal procedures and quality standards.

🔹 Requirements:

• Advanced Finnish and English language skills, both spoken and written;
• Strong technical aptitude and problem-solving skills;
• Excellent communication and multitasking abilities;
• Fast and accurate typing skills;
• Attention to detail and a customer-oriented mindset;
• Previous experience in technical support, IT support, customer service, or a call center is an advantage.

🔹 What We Offer:

• Competitive salary package;
• Fully remote work opportunity;
• Monday-to-Friday schedule;
• Professional and supportive work environment;
• Ongoing training and development opportunities;
• Career growth within an international team;
• The opportunity to develop your technical skills and make a real impact on customer experience.

📩 Ready for your next career move?

We'd love to hear from you! Send us your CV or get in touch for more details about this opportunity.

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