Technical Support Engineering

What you'll do

• Provide first-line technical support for inverter and battery-side products in Pakistan — both remote and on-site

• Diagnose system faults, troubleshoot electrical issues, and coordinate resolutions with HQ engineering

• Handle on-site commissioning, maintenance, and repair as needed

• Document cases, escalate recurring issues, and feed field insights back to product & engineering

What we're looking for

• Solid understanding of inverter and energy storage system working principles

• Background in electrical engineering or related field (degree or equivalent hands-on experience)

• Hands-on experience in first-line remote and on-site customer service (ESS / solar / power electronics preferred)

• Resilient under pressure — comfortable with high-volume tickets, urgent escalations, and field travel

• fluent in English;,Urdu a strong plus