Technical Support Executive

We have exciting opportunities for Experienced Candidates in GPS Industries for Customer Support Executive

Job Title: Customer Support Executive

Experience: 1-2+ Years in Customer support

Qualifications: ITI, Diploma with some experience in electronic / electrical industry / Special GPSIndustries.

Job Location: Vashi (Navi Mumbai)

Job Description: -

Ø Responsible of handling GPS Devices Installation and troubleshooting of GPS Devices in Vehicle

Ø Responsible to support the Engineer on Field Daily Co-ordination and Support with Team.

Ø Co-ordinate and update customer service call status

Ø Generating daily, Weekly and monthly report Maintaining inventory

Ø Tracking engineer expenses

Ø The candidate is required to attend to the customer calls and provide them the required information.

Ø The candidate should be able to understand the client’s complaints and work upon resolving them.

Ø The candidate will be responsible for efficient dealing of complaints to completion and enabling satisfaction of customer
MIS on Daily/ Weekly/ monthly basis to be submitted to the management

Job Type: Full-time

Pay: ₹15,000.00 - ₹22,000.00 per month

Benefits:

• Provident Fund

Shift:

• Day shift

Education:

• Bachelor's (Preferred)

Experience:

• Technical support: 1 year (Preferred)
• total work: 1 year (Preferred)

Language:

• English (Preferred)

Work Location: In person