Mauleen Ashokbhai Shah
Technical Support Executive
Skills
2 months ago
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Important information
Contract type:
Permanent
Location:
Vadodara, Gujarat, India
Work mode:
Onsite
Published on:
8 September 2026
What they need
- Role & responsibilities
- Provide support for existing applications
- Respond to customer queries over mail and phone
- Handle all tickets related to technical support
- Provide Installation, training and support to the client
- Ability to work in a virtual team across geographies
- Act as a bridge between customers and IT/Developers
- Participation in providing training to customers as required
- Documenting troubleshooting and problem resolution steps
Preferred candidate profile
Male candidates only (It is a night shift, work from Office)
3-4 years' experience. Need candidates from Vadodara only.
Excellent communication skills in English (Mandatory)
- US client technical support preferred.
- Technical expertise in Application Support
- Hands-on experience with ASP.NET, HTML, and SQL will be an advantage
- Firm Grasp of how the web / mobile works, networking, and software products
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