Wissenpro It Solutions
Technical Support Executive
Skills
1 month ago
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Important information
Contract type:
Permanent
Salary:
₹800,000 – ₹1,100,000 / year
Location:
Chennai, Tamil Nadu, India
Work mode:
Onsite
Published on:
17 September 2026
What they need
L2 Technical Support Engineer | Technical Support | Troubleshooting | IT Support
L2 Technical Support, Technical Support Engineer, IT Support, Application Support, Hardware Troubleshooting, Software Troubleshooting, Ticket Management, Incident Management, SLA, Customer Support, Escalation Management, L3 Support
Hiring L2 Technical Support Engineers with 3+ years of experience in technical support, troubleshooting, ticket management, and customer/technician support.
Candidates should have strong hands-on experience in hardware and software troubleshooting, L1 escalation handling, L3/vendor coordination, inbound/outbound support, case ownership, incident triage, ticket updates, SLA compliance, and structured problem-solving.
Top Skills
L2 Support, Technical Support, Troubleshooting, Hardware, Software, Ticket Management, Incident Management, Escalation Management, SLA, Customer Support
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