Technical Support Executive

Job Title: Technical Support Executive
Process: Chat & Voice Support
Salary: Up to 32,000 CTC

Job Description:

We are looking for enthusiastic and customer-focused Technical Support Executives to join our team. The ideal candidate will be responsible for providing technical assistance and resolving customer queries through voice and chat support while ensuring a superior customer experience.

Key Responsibilities:

• Handle customer queries via voice and chat channels.
• Diagnose, troubleshoot, and resolve technical issues efficiently.
• Deliver exceptional customer service and maintain high customer satisfaction.
• Accurately document customer interactions and resolutions.
• Meet quality, productivity, and performance metrics.

Eligibility Criteria:

• Graduates: Freshers and experienced candidates can apply.
• Undergraduates: Minimum 6 months of experience (in any industry) is mandatory.
• Excellent verbal and written communication skills.
• Good problem-solving and troubleshooting abilities.
• Willingness to work in rotational shifts and rotational week-offs.

Compensation & Benefits:

CTC up to 32,000
Cab Facilities Available
Stay & Travel Accommodation Support
Relocation Bonus
Attractive Performance Incentives
Career Growth Opportunities through Internal Job Postings (IJP)
Learning & Development Programs
Fast-Track Career Progression
Dynamic and Inclusive Work Culture

Why Join Us?

• Competitive salary and rewarding incentive structure.
• Relocation support for outstation candidates.
• Strong career growth opportunities through IJP programs.
• Employee-focused work environment with continuous learning opportunities.
• Opportunity to build a long-term career in technical support and customer experience.

Interested candidates are encouraged to apply and be part of a fast-growing, customer-centric organization.