V
Venera Software Pvt. Ltd.(Traxsmart)
Technical Support Executive
Skills
CRM
24 days ago
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Important information
Contract type:
Permanent
Location:
West Bengal, India
Work mode:
Onsite
Published on:
29 September 2026
What they need
Job Responsibilities – Technical Support Executive
- Provide technical support for GPS devices and troubleshoot customer issues.
- Maintain accurate client records and update data in the company portal.
- Handle customer complaints and ensure timely resolution.
- Assist clients with GPS device installation and functionality checks.
- Coordinate with field teams for installation support and issue resolution.
- Prepare reports and provide feedback on recurring customer concerns.
Skills Required
- Strong knowledge of GPS devices, IoT solutions, and SIM management.
- Proficiency in MS Office, CRM tools, and complaint management portals.
- Strong communication and problem-solving skills.
- Ability to handle customers professionally and efficiently.
Pay: ₹12,000.00 - ₹15,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
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