Technical Support Executive

Key Roles Responsibilities Serve as chief point of contact in Assam for the MMU project; Should have high exposure to Operations functions and adequate

Ability to build and maintain effective relationships, with the team, colleagues, members and external partners and supporters; Create management systems and processes consistent with project needs; Oversee full administration of the project, including human resources, financial and technical resources; Supervise daily activities and provide continuous guidance to team to achieve individual/team targets Recruitment and selection of employees with relevant domain knowledge and talent retention Plan design project s operational strategy and develop a clear plan for its execution; Ensure that activities are fully accomplished, meet expected technical and management quality standards, and are delivered on

Ensure that the project is implemented in accordance with partnership agreement and in line with Standard Operating Protocol of the State Health Society, National Health Mission, Assam;

Serve as primary liaison with NHM Assam on administrative, programmatic, financial and technical matters; Coordinate efficient procurement of project supplies and services with finance, project, admin and procurement colleagues; Ensure that information, records and documentation necessary to monitor the project are maintained and are available at all

Attend and participate in review meeting between HLFPPT and State Health Society; Ensure that relevant data and records of all patients treated at the MMU are maintained with full confidentiality and

Introduce any further service in line with any new initiative of the government or in response to local demand under the guidance of HLFPPT Leadership Team;

Participate in staff and consultant recruitment, in collaboration with Human Resources and project stakeholders; Responsible for induction of project staff, ensuring their familiarity with mission, vision and values of the organization; Orient and train the staff about quality standards, policies and project objectives and their individual responsibilities in upholding

Oversee achievement of staff work plans, deliverables and compliance requirements; Ensure internal management systems for contracting, recruitment, and delivery move rapidly to respond to the demands for

Lead regular planning and reflection sessions with the team; Work with the team and technical advisors to identify the technical support needs of the project and ensure this support is

Undertake continuous monitoring of training and activity sessions (including in-person visits and reviewing activity reports) to ensure plans translate into practice; and provide constructive feedback to improve future activities;

Foster and maintain effective and professional relationships with and between all project staff, partners and stakeholders;

Lead knowledge development and sharing; Oversee the implementation and maintenance of MIS tools and frameworks; Oversee monitoring and evaluation systems, ensuring that the project is adequately monitored and that evaluative thinking is

Oversee technical reviews, including outside evaluations if any, and manage indicated changes in project direction and focus; Ensure that local laws, culture and operational policies and protocols, including for security, are observed and respected; Identify barriers, risks and opportunities to higher achievement and apply practical and feasible actions to address those factors; Organize and facilitate meetings between key stakeholders and regular coordination meetings in accordance with the governance

Leverage opportunities and synergies with other projects both internal (HLFPPT) and external (other partners and stakeholders). Performs any additional work as assigned by the management from time to time

Qualifications Experiences Post-graduate qualification in Management/Public Health/Social Sciences with demonstrable experience of managing large scale

projects preferably in public health domain. Candidates having Certification in Project Management will be given preference. A minimum of 15 years of experience with atleast 10 years of experience in the development sector dealing with government and

donors agencies Proven experience of donor and contract management. Experience of managing the programme cycle, including assessments, project design, proposal and report writing,

implementation, monitoring and evaluation Willingness to work and travel in difficult and insecure environments Committed to improving the health status of underserved and difficult to reach population

Key Competencies Skills: Excellent Leadership ability Excellent documentation and reporting skills; Good Communication (verbal written in English Assamese); Highly responsive Ability to maintain confidentiality; Respect for all and ability to work with people and take the team along; Excellent project planning, management and organizational skills; Good Analytical Problem solving ability; Decision making abilities and taking responsibility for decisions; Ability to take disciplined risks; Ability to lead initiative and develop networks; Strong ability to liaison; Financial acumen; Ability to use MS office effectively; Exposure to MS-projects will be an asset; Ability to use mobile apps for project management will be an added advantage; Good Interpersonal skills; Team work orientation; Ability to manage multiple competing priorities; Mentoring coaching skills.

Approachable, good listener, easy to talk to; Develops and encourages new and innovative solutions; Honest, encourages openness and transparency.

2. Job Title: Regional Manager MMU Assam Unit: Project Management Unit Project Title: Mobile Medical Unit, Assam Location: Guwahati/Dibrugarh/Silchar Travel involved: across assigned region Remuneration: Salary will commensurate with experience of the candidate and past salary drawn

Objectives of the Position Key Roles Responsibilities of (Regional Manager - MMU Project): Under the overall guidance of Team Leader MMU Project, the selected candidate will: