Technical Support Executive - Stellar

Job highlights

• Maintained minimum benchmark specified by the Quality Department

• Technical Support,Application Support,Software Support,Customer Satisfaction,customer support . Qualification . Tech with MBA or any Graduate Degree in Computers with business understanding

• It is a blended process of voice,chat,and through the web,and agents are required to provide resolution through this medium

• Handle Technical Support queries received through any channel (Web, Voice, Chat, and Email) from customers mainly based out of the US & Europe.

• It is a blended process of voice, chat, and through the web, and agents are required to provide resolution through this medium.

• To get positive reviews from customers.

• Be able to achieve sales targets for designated products every month.

• Maintained minimum benchmark specified by the Quality Department.

• This role requires a person to provide technical assistance to Stellar customers across the globe on Stellar software products.

Desired Experience:

• 1-3 Years in technical support or software support.

• Good Communication (error Free)

Key Skills

Technical Support, Application Support, Software Support, Customer Satisfaction, customer support

Qualification

• Tech with MBA or any Graduate Degree in Computers with business understanding.

Job Skills

• Computer Skill

• Knowledge of Customer Service Software

• Communication