Technical Support (JOHOR BAHRU)

Pay: RM2,000.00 - RM2,500.00 per month
Job Types: Full-time (Contract)
Off Days: 2 days per week

Employee Benefits

✨ Medical, Dental & Optical Claims
✨ Yearly Performance Bonus
✨ Career Growth & Promotion Opportunities
✨ Personal & Career Development Opportunities
✨ Training & Learning Opportunities
✨ Company Team Building Activities

Job Requirements:

• Candidates must possess at least SPM with 1 year working experience or Diploma or Degree.
• FRESH GRADUATES are encouraged to apply. Training will be provided.
• Required language(s): Bahasa Malaysia and English.
• Willing to learn and work on shift, weekends & public holidays.
• Customer-oriented person
• Must possess your own transportation
• Can remote to Johor Bharu

Job description:

• Responsible for the installation, configuration, upgrade, operation & maintenance
• To ensure all related operations activities are performed in compliance with company standards, processes, regulations and procedures
• Manage and resolve customer complaints
• Identify and escalate issues to Supervisors
• Any other duties as and when deemed necessary.
• Able to explain the cause of certain problems arises and able to explain the reason for the solution applied either permanently or temporarily.
• Working closely with either internal technical/software team or external clients/user for tackling of support tasks reported in order to get the problem solved.