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Technical Support L3

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Onsite

Technical Support L3

Augmatrixgo

Technical Support L3

8 years ago

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Important information


Contract type:

Permanent

Location:

Mumbai, Maharashtra, India

Work mode:

Onsite

Published on:

17 October 2026

What they need


Job highlights

  • Minimum 4 years overall IT experience with 3 - 4 years of experience working with Microsoft Directory services
  • Must have excellent written and oral communication skills with ability to share knowledge with team members
  • Must have a technology mind - set with aptitude to work on complex issues
  • Experience in Group Policies,troubleshooting,and implementation

Technical Support L3

Technical Support L3

Description

Job Description

Minimum 4 years overall IT experience with 3 - 4 years of experience working with Microsoft Directory services.

In - depth knowledge of Active directory , DFSR , DHCP , AD Certificates , AD Database & DNS.

Experience in Group Policies , troubleshooting , and implementation.

Experience in Account lockout troubleshooting.

File and folder permission management.

Experience and in - depth knowledge on DFS , FRS and Folder redirection.

In - depth knowledge on DNS and DNS query , Zone Transfer etc.

In - depth knowledge on Active Directory Replication troubleshooting and hands on replication tool.

In - depth knowledge on Active Directory disaster recovery and backup solution.

Knowledge on finding and troubleshooting Active Directory Security related events.

Knowledge on scripting and ADFS will be added advantage.

Basic troubleshooting on networking and other Microsoft products like Exchange , O365 , etc.

Must have excellent written and oral communication skills with ability to share knowledge with team members.

Must have a technology mind - set with aptitude to work on complex issues.

Excellent Client Facing and handling skills.

Flexibility to adjust to changing requirements , schedules and priorities

We are team of IT experts who are on the mission of onboarding right fit talents for our clients. We enable startups or enterprises to build team with the right mix of technical expertise.

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