Technical Support (Mekari Talenta) - Jakarta

Mekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. With our ecosystem of software solutions—including Mekari Jurnal, Mekari Talenta, Mekari Qontak, and Mekari Flex, we aim to facilitate entrepreneurs and leaders as they accelerate the digital transformation of their businesses.

In our 10+ years of journey we have reached over 3 Million platform users, and we're not planning to stop any time soon. We need more people like you: builders and owners with calculated ambition who are ready to #ElevateThroughImpact and raise Indonesia's software standard.

• Coordinate with Customer Support Team and other commercial stakeholders by clarifying the customer’s complaint.
• Provide technical support and win-win solution to customers for any issues that arise with the use of our products.
• Coordinate with Product and Engineering Team to resolve product problems.