Technical Support Officer

Come and make a difference with us

At Western Bay of Plenty District Council, everything we do is about making the everyday better - and helping our communities thrive, now and into the future.

Western Bay is a District undergoing significant growth and transformation. From planning for future communities to delivering the infrastructure that supports them, we're focused on getting the fundamentals right - and preparing for what comes next.

We're also focused on our people. At Western Bay, we believe in investing in and empowering our teams to grow, lead, and achieve their goals. Because when our people thrive, our communities do too.

If you're motivated by making the everyday better, helping people thrive, and leaving things better than you found them - we'd love to hear from you.

The opportunity

We're looking for a proactive and customer-focused Technical Support Officer to help support the smooth delivery of licensing, consenting, monitoring, bylaw and RMA compliance services.

This role provides support in the delivery of statutory licensing, consenting, monitoring, Bylaw and RMA compliance matters. The position works closely with customers and officers to ensure the efficient delivery of compliances services and administrative activities. The ability to build positive relationships, thrive in a busy environment and proactively manage competing priorities is required.

To set you up for success, you'll have

• At least 3 years' experience in technical administration.
• Regulatory experience and knowledge.
• Excellent computer skills using Word, Excel, and other MS products, website management, databases, and analytics reporting.
• Excellent customer service skills.
• Process Improvement experience.
• Experience working with Quality Management Systems.

Desirable qualifications include:

• NCEA Level 2 (business administration).

• Full vehicle drivers license.

What we offer

• Five weeks annual leave.

• A competitive employment package - including subsidised medical insurance.

• Flexible work arrangements and a pet friendly work environment.

• Sick leave on commencement of employment.

• Learning and development opportunities.

• Access to wellbeing resources and workplace support.

• Free onsite parking.

Applicants for this position should have NZ residency or a valid NZ work permit.

For further information please call Venita Campbell on [0800 926 732](tel:0800 926 732).