Designation: Technical Support

Code: TS-01

An individual would be responsible to monitor the network of a client remotely through network management systems (NMS tools). The concerned person has to keep a check on the performance of the network and notify alerts to the technical team. The support is to be provided through emails to the networking team of the client.

Job Responsibilities:

• The candidate need to possess a very logical thinking in order to handle the technical issues

• Should have active thinking capabilities to alert the team on emergency issues without any delay.

• Writing and reading skills to send alerts to the technical team

• Coordinating and team skills are required between the engineers of the same level in order to issues.

Job Skills:

• Ability to speak and write clearly and accurately;

• Knowledge of tools like NMS will be an added advantage.

• Candidates should be either of computers or telecom and electronics background

• Knowledge of customer service principles and practices;

• Willingness to co-operate with others and work to the greater good;

• Multi-tasking capabilities;

• 8 hours working availability with rotational shifts

Job Snapshot:

Position: Technical Support Executive

Location: New Delhi

Qualification: B.Tech

Experience: 0 1 year experience in Technical support

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.