Technical Support Representative - CSR

Ready to Turn Your Problem-Solving Skills Into a Career?

Looking for technical support jobs in Manila but worried that you don't have BPO or technical experience? You may enjoy working with technology, solving problems, or helping people—but you're not sure how to turn those skills into a career.

At Telesys, you can start without previous BPO or technical support experience. With paid training, coaching, and hands-on experience, you'll learn how to troubleshoot customer concerns, navigate support systems, and build valuable technical support skills.

Take the next step. Build your skills. Grow with Telesys.

What's in It for You?

Up to ₱27,000 monthly

Paid training

Performance incentives

13th Month Pay

Government-mandated benefits

Career development opportunities

Supportive team environment

Qualifications High School, Senior High School, or College graduate

College undergraduates are welcome

No BPO Or Technical Support Experience Required Fresh graduates and career shifters welcome

Good English communication skills

Basic computer knowledge

Strong problem-solving and analytical skills

Willing to learn technical systems and troubleshooting processes

Willing to work onsite in Malate, Manila

Willing to work shifting schedules

Your Role as a Technical Support Representative

You'll Help Customers With Technical and service-related concerns

Device, software, connectivity, and account troubleshooting

Step-by-step troubleshooting assistance

Identifying and documenting technical issues

Basic account and service requests

Providing accurate solutions and guidance

Following troubleshooting procedures

Escalating complex technical concerns when needed

Meeting quality, productivity, and customer satisfaction goals

Ready to Build Your Technical Support Career?

No technical support or BPO experience? No problem. If you're ready to learn, solve problems, gain valuable experience, and build a career in customer service and technical support, Telesys is ready to help you take the next step.

Apply today. Take the next step. Grow with Telesys.