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Technical Support Representative - Dayshift | Mandaluyong

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Onsite

Technical Support Representative - Dayshift | Mandaluyong

Sapient Worldwide

Technical Support Representative - Dayshift | Mandaluyong

Skills

Testing & QA

19 days ago

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Important information


Contract type:

Permanent

Location:

Mandaluyong City, Metro Manila, Philippines

Work mode:

Onsite

Published on:

4 October 2026

What they need


Fresh graduates, first-time job seekers, and career shifters are welcome. No previous BPO experience is required. With paid training and supportive coaching, you'll gain the skills and confidence to get started.

Ready to Start Something New?

Maybe you're looking for better income, new skills, and a career path with room to grow. Starting your first BPO job can feel challenging, especially when many opportunities require experience.

Salary & Benefits

  • Up to ₱26,000/month
  • Paid training from Day 1
  • Performance-based incentives and rewards
  • Career growth and internal opportunities
  • Exposure to international clients and BPO operations
  • Supportive onsite work environment

What You Need

  • High School or Senior High School graduate
  • No BPO or call center experience required
  • Fresh graduates and first-time job seekers welcome
  • Good English communication skills
  • Customer service and problem-solving skills
  • Basic computer knowledge
  • Willing to learn new systems and processes
  • Willing to work onsite and shifting schedules

Your Day-to-Day

  • Assist customers through phone, chat, or email
  • Answer questions and resolve concerns
  • Provide accurate product, service, and account information
  • Process customer requests and updates
  • Document customer interactions
  • Escalate concerns when needed
  • Meet quality, productivity, and customer satisfaction goals

Learn Today. Grow Tomorrow.

You'll receive paid onboarding, account-specific training, and coaching to help you understand the role and build confidence.

As you gain experience, opportunities may be available in Senior Associate, Quality Assurance, Training, Workforce Management, and Operations.

Ready to Take the Next Step?

Bring your willingness to learn, communication skills, and drive to grow.

Apply today.

Pay: Php18,000.00 - Php26,000.00 per month

Benefits:

  • Additional leave
  • Company events
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Work Location: In person

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