Technical Support Representative - Newbie-Friendly | Taguig

Technical Support Representative | Taguig

Metacom Careers is hiring a Technical Support Representative for a Tech and Consumer Services account in Taguig. No call center experience required — this is an opportunity for High School and Senior High School graduates looking to start a career in technical support.

Job Details

• Position: Technical Support Representative
• Account Type: Tech and Consumer Services
• Support Channel: Voice
• Work Setup: Onsite
• Location: Taguig
• Schedule: Shifting Schedule
• Employment Type: Full-Time
• Salary Package: Up to ₱22,000
• Education: High School Graduate / Senior High School Graduate

Responsibilities

• Assist customers with technical concerns and service-related inquiries
• Diagnose and troubleshoot basic technical, hardware, software, or connectivity issues
• Guide customers through step-by-step troubleshooting procedures
• Provide accurate information about products and services
• Document customer concerns, troubleshooting steps, and resolutions
• Escalate complex technical issues when necessary
• Meet quality, productivity, and customer service standards

Qualifications

• High School Graduate (old curriculum) or Senior High School Graduate
• No call center experience required
• Good English communication skills
• Basic computer knowledge and logical problem-solving skills
• Willingness to learn technical troubleshooting and product information
• Strong customer service and listening skills
• Willing to work onsite in Taguig
• Willing to work on a shifting schedule

Why Join Metacom Careers

• No experience required — beginner-friendly technical support opportunity
• Work in a Tech and Consumer Services account
• Build valuable technical troubleshooting and customer service skills
• Gain experience handling technical concerns and consumer products/services
• Develop communication, problem-solving, and technical support skills
• Opportunity to grow within the BPO and technical support industry

Apply Now — Start your Technical Support career with Metacom Careers today.

Pay: From Php22,000.00 per month

Benefits:

• Company Christmas gift
• Company events
• Free parking
• Health insurance
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Work Location: In person