Technical Support Representatives - with or without Experience

Qualifications 2nd year College Undergrad (No back subjects)= No experience needed

HS/SHS Graduates with 6 months BPO experience

Average communications skills

Willing to work onsite

Amendable to any given schedule

A team player

Can work ASAP

Job Description

• Main contact of customers for 1&1 support
• Improve weekly and monthly performance based on feedback from the team

supervisor.

• Proactively inform and report to the supervisor for support related issues
• Recommend solutions to customer issues and concerns
• Attend coaching sessions and participate in organizational activities
• Interact with team members and other departments within the company
• To be customer service oriented and to ensure customer satisfaction
• Continuous pro-active effort towards improving customer satisfaction and our

internal procedures.

Join And Enjoy The Following Benefits

• Allowances
• Night Differentials
• HMO
• Leave credits
• Easy accounts
• Competitive salary
• Healthy working environment
• Free coffee
• Free water
• Accessible work locations (within cebu city)
• State of the art facilities (gym, karaoke, pantry)
• Career growth
• Amazing opportunities
• Fun activities