Technical Support Services Associate (Regional)

Responsibilities:

• Installs and maintains computer operating and networking systems.
• Maintains and updates major operating and networking systems in order to ensure interface of operational functions and application systems, and to identify and correct software problems.
• Installs and maintains peripheral hardware equipment components as they pertain to and interface with operating and networking system software and application systems.
• Recommend revisions and enhancements to customized or commercial system software products and packages in order to maximize system efficiency.
• Complies with proper escalation procedures for incidents/problems encountered.
• Protect company information assets in accordance with established information security policy.

Qualifications:

• Candidate must possess at least a Bachelor's/College Degree , Engineering (Computer/Telecommunication), Computer Science/Information Technology or equivalent.
• Applicants must be willing to work within Davao city
• With working knowledge in Technical Support, Troubleshooting and Networking
• Customer service oriented
• Willing to do field works