Technical Support Specialist (ASAP)

• Conducts regular maintenance of the company’s communication and technical equipment, such as: phone systems, computer systems, desktop computers, laptops, printers, network systems, and other equipment as needed.
• Troubleshoots technical issues concerning computer network, computer hardware and software infrastructure.
• Diagnoses and troubleshoots common problems related to computer software integration
• Dispatches, monitors and maintains the inventory of all IT deployed computers, licenses, and peripherals to the head office and project sites of the company.
• Creates user account/s for new employees and assign permission in Active Directory. Disables account for exiting employees.
• Facilitates the prompt deployment of functional computers and other peripherals in the Head Office and project sites.
• Initiates the preparation and installation of necessary updates or software for desktop or laptop for the new employees.
• Conducts and attends to repair/troubleshooting of all IT-related equipment, programs, systems and software, whenever necessary.
• Maintains and monitors the File Server System of the company and ensures that all necessary back-ups are done in a timely manner.
• Installs, configures and maintains the Closed-Circuit Television (CCTV) system of the Head Office building and ensures that ALL CCTV cameras are online.
• Extracts billings of all Cloud IT Platforms such as Google Workspace, Digital Ocean, and Amazon Web Services (AWS) every month.
• Performs other tasks that maybe assigned by the Immediate Superior, as necessary.

Benefits:

• Company Christmas gift
• Company events
• Opportunities for promotion
• Paid training
• Promotion to permanent employee

Application Question(s):

• Asking Salary

Education:

• Bachelor's (Preferred)

Experience:

• IT: 2 years (Required)

Work Location: In person