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Technical Support Specialist

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Onsite

Technical Support Specialist

Atlas NextWave

Technical Support Specialist

Skills

Process Improvement

2 months ago

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Important information


Contract type:

Permanent

Location:

IJmuiden, Netherlands

Work mode:

Onsite

Published on:

12 August 2026

What they need


Bring your technical expertise onshore — without leaving offshore wind behind.

Are you the person technicians call when something goes wrong 30 kilometers out at sea? This is your chance to become the technical backbone of an offshore wind operation — solving complex turbine issues, guiding technicians through the fix, and doing it all from a regular Monday-to-Friday office role.

About the role

You'll be the first point of contact for offshore technicians working on Vestas turbines. When something breaks down — especially the hard-to-diagnose issues — you step in: analyzing error data, determining what can be fixed remotely, and giving technicians the clear guidance they need to resolve it safely. You're embedded in the realities of offshore maintenance, just without the daily commute to sea. On the rare complex failure, you'll join for a 12-hour offshore shift — the exception, not the rule.

What you'll be doing

  • First point of contact for offshore technicians on complex malfunctions and troubleshooting
  • Analyzing turbine error data to determine root cause and remote-fix potential
  • Processing field feedback and defining follow-up actions
  • Determining spare parts and tools needed before dispatch
  • Maintaining technical documentation and procedures
  • Translating field data into process improvements
  • Occasional offshore support for complex failures (12-hour shifts)

What you bring

  • Experience as a service technician or in technical support of Vestas turbines (V80 a strong plus)
  • Sharp analytical, solution-oriented mindset
  • Ability to explain technical information clearly and practically
  • Fluent Dutch and English
  • Precise, responsible, team-oriented work style
  • Comfortable with MS Office (Word, Excel, Teams)

What's in it for you

  • Competitive salary
  • Vacation & ADV days
  • Fully reimbursed training at a dedicated center in Germany
  • Stable IJmuiden base with only occasional offshore deployment
  • Real autonomy and room to shape the role
  • A team as passionate about the technology as you are

If you're ready to be the technical anchor for an offshore wind team — with all the impact and none of the daily sea commute — we'd love to hear from you.

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