Insightsoftware
Technical Support Specialist
Skills
2 months ago
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Important information
Contract type:
Permanent
Salary:
₹500,000 – ₹1,200,000 / year
Location:
Hyderabad, Telangana, India
Work mode:
Remote
Published on:
20 August 2026
What they need
Hello,
We are reaching out to you as we believe your profile aligns well with our current opening for a Technical Support Specialist.
ROLE DETAILS:
Position: Technical Support Specialist
Location: Remote (Base: Hyderabad)
Shift Timing: 5:30 PM - 2:30 AM (Night Shift)
Experience Required: 3-5 years in Production Support
KEY RESPONSIBILITIES:
Provide L2/L3 technical support for Java-based enterprise applications
Perform root cause analysis and incident management
Troubleshoot application, database, and infrastructure issues
Work with development and infrastructure teams for resolution
Maintain knowledge base and technical documentation
REQUIRED SKILLS:
Java / Core Java
SQL (Oracle, MySQL, SQL Server)
Linux/Unix administration & Shell scripting
REST API integration knowledge
Application monitoring and log analysis
Incident & Problem Management (JIRA/ServiceNow)
WHY JOIN US:
100% Remote Work Opportunity
Night Shift Flexibility
Collaborative Global Team
Career Growth & Learning Opportunities
Competitive Compensation Package
If you are interested in this opportunity, please reply to this email
Looking forward to hearing from you!
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